Who is CTO?
Technology is expanding rapidly, and companies must keep up with these changes. Nokia’s heartbreaking story shows us how costly it can be to resist new changes. Nokia abandoned that decision when all smartphone makers decided…
Customer relationship management (CRM)
CRM is the abbreviation of “Customer Relationship Management”. By just looking at the title, it seems that this is a concept about how to deal with customers in various manners. People commonly know CRM as…
