How to fix 13 common remote desktop connection problems
How to fix 13 common remote desktop connection problems
If you are one of those who work from home or for any reason, use RDP to connect to a Windows server or Desktop anywhere in the world, we must say that there are many reasons for the problem of connecting to a remote desktop, which We talk about all of them in detail.
There are the different purposes for accessing the remote system, but when the connection problem arises, many reasons can be hidden brainstem, each of which has its solution.
There are many methods to solve remote desktop connection problems, but checking the firewall and removing the credentials are among the first steps that can solve the problem with three three whistles:
Reasons for connection problems to Windows Remote Desktop
When you encounter problems connecting to Remote Desktop, firs you should, check your Internet connection, and if that’s OK, check your firewall and login credentials. These 3 cases are the most common reasons for this problem. But among the other reasons for the issue of remote connection to the Windows system, the following can be mentioned:
- Remote Desktop (RDP) malfunction due to Windows update or upgrade
- Blocking RDP due to the use of antivirus
- Blocking RDP because the system is connected to a public network or network group
- Not being able to access the remote Windows system or server
- The remote system is off
- Incorrect authentication information (username and password)
- …
If you have identified the cause of the problem, congratulations, you arhalfwayay there. It is enough to connect to the remote Windows system as quickly as possible by following the steps related to solving that problem. Otherwise, there is no need to worry because the methods we will review in this article are arranged based on the most commoissuesms that if you try each of them in order, you will surely solve the problem of connecting to remote Des. p. Overall, it is your right not to get involved in such issues and instead move forward with a fast server connection.
13 solutions to fix the problem of connecting ta o remote desktop in Windows
The methods we examine in this section are each for solving specific problems, starting with the most common ones:
* Before trying this methodsensureof, your internet connections Desktop now, you need the internet to connect remotely to the Windows system.
1. Change the firewall settings.
Windows firewall is one of the most common causes of remote desktop connection problems, and if your system’s firewall blocks RDP, you will not be able to connect to the remote Windows system. Especially if you are using Remote Desktop for the first time, you must go through the steps in this procedure because Remote Desktop is disabled by default in the firewall. So do the following steps:
Open the start menu and type “Allow an app throDesktopdows fire.”ll.”
After opening it, click on Change Setting.
From the list of prograDesktop you see in this window, look for “Remote Desktop” and mark its private and public check boxes, and finally click on Ok and close the window.
Checwhetherif the problem of connecting the o Remote Desktop in Windows is solved.
Of course, sometimes the antivirus will automatically block the remote desktop feature, and sometimes you may need to disable or remove your antivirus to solve this problem.
If you are looking for an antivirus compatible with Remote Desktop, we recommenjoiningin the ESET NOD32 camp. This antivirus works well and protects your system without interfering with processes and programs.
2. Check the status of the RDP service.
If you don’t have RDP service enabled on the local or remote system, you practically cannot use Remote Desktop to connect to the target system.
Follow the steps below to activate this service in your local system:
Open Start and type Services.
From the list of services in this program, find Remote Desktop ServicesDesktopen right-c, lick, and select Properties.
If RDP is in the n Stopped state, click start to put it in the n Running state. If you want the RDP service to run automatically every time you turn on the system, you can set it to Automatic and click OK.
If you think that this service is not active in the remote system, you can solve this problem by following the steps below:
Open the start menu and type regedt32 and open the corresponding program.
Click File and select Connect Network Registry.
Enter the name of the desired remote system in the Enter the object name to select section.
After you click Ok, a new window will open where you must enter the username and password of a remote system administrator account to complete the process successfully.
Then go to the following paths:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services
Find the fDenyTSConnections variable, click on it, and enter 1 in the corresponding value section.
1 to 0: RDP activation
0 to 1: Disable RDP
After you have gone through these steps, restart your system once and see if the problem is solved.
3. Reset RDP credentials.
Suppose you are one of those who have activated and saved the Credentials feature to access or share remotdesktopsomore efficiently. In that case, you should always use appropriate credentials for the computer in question to connect to the o remote desktop. Otherwise, there will be connection problems.
You can use the following method for desktop credentials:
Open the start menu and type remote Desktop and then open it.
Enter the IP address of the desireDesktopter and click on delete from the bottom section to start deleting its credentials.
4. Check the remote access permission.
In orderDesktopers to have the right to use Remote Desktop or Terminal Services, they must have the necessary permission for remote access. Otherwise, all their attempts to connect to the remote system will fail.
Follow the steps below to ensure that the Group Policy settings are correct:
Press Win+R and then type gpedi Mscsc.
Go to the Connection section:
Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections.
Click Allow users to connect remotely using Remote Desktop Services, set it to Enabled, and finally click Ok.
5. Add the IP address of the remote system to yours hosts host’s
The absence of the isolated system address in the host file is another reason for the problem of connecting to the remote Desktop, which you can solve with the following steps:
Open File Explorer and type the following path in the top bar to hit Enter.
C:/Windows/System32/Drivers/etc
Open hosts file with your favorite editor.
Enter the IP address of the remote system at the end of this File and close it aftesavingve.
Try again and see if the problem connecting to Remote Desktop is fixed.
Restart the RDC service.
There are also cases where you can solve the problem of connecting ta o remote desktop with a simple restart.
For the, is it is enough:
Right-click the Start button and open Computer Management.
Then open Services and Applications and click on Services.
Find Remote Desktop Services and restart them.
Now you can test whether the remote access problem is solved or not.
7. Check the RDP port.
The RDP service listens on port 3389 by default, and if you haven’t changed it and another program is using port 3389, you’ll have problems connecting to Remote Desktop.
To check this issue, follow the steps below:
Press Win+R key combination. Then type Regedit in the corresponding box and press Enter.
Go to the following path:
HKEY_LOCAL_MACHINE > System > CurrentControlSet > Control > Terminal Server > WinStations > RDP-Tcp
Look for Port Number from the list on the right and check its value.
To know which services or programs are listening on this port, you can use nets and tasklist commands.
But to solve this problem, you can try the following solutions:
- Change the port for another application or service.
- Delete the desired program or service.
- Change the RDP port and then restart Remote Desktop Services.
8. Add the RDGClientTransport key.
By doing this, you optimize the registry key so that RDP is forced to use the RPC/HTTP connection instead of the HTTP/UDP connection. However, since this work is considered a technical change, you should be careful.
To add this key, do the following steps:
Press Win+R key combination. Then, in the box related to Run, enter Regedit and click Ok.
Go to the following path:
HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client
And in the correct blank section, right-click and select New > DWORD (32-bit value).
Name this new File RDGClientTransport.
Double-click on the File and s, set value to 1, and click Ok.
Finally, close the Registry window and try connecting to the remote system again to see if the Remote Desktop connection problem is resolved.
9. Check Remote Desktop connections.
All remote connections are made through the target system’s Windows Remote Desktop Internet connection. If the RDC technology is not configured correctly, the Internet connections to the remote system are blocked.
So to check this issue, do the following steps:
Open Control Panel and click on System and Security.
From the system section, click on Allow remote access.
If this feature is already enabled, you will see a window like this:
Otherwise, check the corresponding box and click Apply and Ok, respectively.
After completing these steps, you can connect to another remote system through your system, provided that the problem of connecting to the remote Desktop is only related to this issue.
10. Change your internet network from public to private.
Sometimes the security part of Windows blocks the remote connection through the public network to protect the system, and this causes the problem of connecting to the remote Desktop. The best thing you can do is change the network from public to private.
So follow the steps below:
Right-click the network icon on the Desktop and then click on Open Network & Internet Setting.
The network you are connected to is in the Status section. Just click on Properties.
Check the Private option from the Network Profile section and close the window.
Now try connecting to Remote Desktop again to see if the problem is resolved.
11. Change the RDP security level.
Sometimes, remote desktop protocol security settings interfere with its functionality. You can do the following to solve such problems.
Press Win+R and type gpedit. MSc, and click Ok.
Open gpedit
Go to the following path:
Computer Configuration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Security
Look at “Require use of specific security layer for remote (RDP) connections” and change it to Enabled if it was in Not Configured mode.
Of course, you must also select the RDP option from the Security Layer section and click Ok at the end.
Close all programs and then restart your system.
12. Check the connection status.
Sometimes the client creates an RDP session, but the remote connection is disconnected because there is insufficient bandwidth to establish this connection.
In general, if you encounter a black screen or a “Reconnecting” message, this is the reason for the problem connecting to Remote Desktop.
To solve this problem, try to close additional applications that use bandwidth and turn off non-essential devices using the Internet.
Of course, there is one more thing you can do. That is to set the RDP program to use a lower resolution or color depth and disable other features such as Windows background or font smoothing to reduce the bandwidth consumption by RDP itself.
Of course, you can also use the following method to reduce bandwidth consumption:
Open the RDP application.
Click Show Options and select the Experience tab.
From the Performance drop-down menu, select Low-speed broadband and click Connect.
13. Disable static IP on your system.
It is also possible that your system uses a fixed IP address, which is not in the network or subnet list covered by the remote system’s RDP connections. In this case, your connections will fail.
To solve this problem, you can change the static IP address to DHCP with the following steps:
Open the Settings app and click on Network & Internet.
Click on Ethernet and then on Ethernet or any other name in this section.
Click Edit and select Automatic (DHCP) from the drop-down menu at the top of the Edit IP settings window. Finally, click Save to save the changes.
conclusion
RDP is the most popular way of communication between Windows systems, which has made it easy for everyone, especially programmers. There is a reason you cannot connect to the remote system, and the problem of internet connection is one of the most common. If your problem is not the Internet, you will undoubtedly find the right solution for your problem among the solutions presented in this article. If you know of another solution, we will be happy to share it with us so that we can provide more comprehensive information to you, dear users.
Thank you for staying with us until the end of the article. We hope that reading this article was helpful for you. If you have any questions or requests and need guidance, you can contact us by registering your opinion so we can answer you as soon as possible.
