Fix: Protected Content Can’t be Viewed on This Device
If you see the Protected content cannot be viewed on this device error message when mirroring your Screen with a computer, the solutions provided in this article will help you.
Screen Mirroring is a feature that allows users to share the Screen of one device with another device using wireless technology. For example, if your Android smartphone and computer support the Screen Mirroring feature, you can share your smartphone screen with your computer and watch content on a larger screen.
Protected content cannot be viewed on this device error
Use the following solutions to fix the Protected content that cannot be viewed on this device error on your Windows device.
- Check if your system supports Screen Mirroring technology
- Check your network connection
- Is your network adapter enabled?
- Temporarily disable your firewall.
- Turn on media streaming.
- Update or reinstall Network and Display drivers
- Uninstall and reinstall the Wireless Display feature
Let’s see all these modifications in detail.
1] Check if your system supports Screen Mirroring technology or not
Before using any of the solutions presented in this article, it is necessary to check whether your system supports the Screen Mirroring feature. You can check this by using the DirectX diagnostic tool.
Follow the steps written below:
- Open the Run command box (Win + R).
- Type dxdiag and click OK.
- The DirectX Diagnostic Tool will appear on your Screen.
- Click the Save All Information button below.
- Name your file or save it with the default name.
The saved file will be in plain text format. Double-click it to open it in Notepad (Windows’ default text editor). Look for Miracast in the Notepad file.
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You can also use Ctrl + F keys to find Miracast in the file. If Miracast is unavailable or missing in the Notepad file, your system does not support Screen Mirroring technology.
2] Check your network connection
To send the Screen from one device to another using Screen Mirroring technology, both your devices must be connected to the same network. Check if both your devices are connected to the same network.
Also, check if your laptop is in airplane mode or not. Airplane mode automatically disconnects the laptop from all wireless connections. If you are in airplane mode, turn it off.
3] Is your network adapter enabled?
The main cause of this error message is a network problem. Hence, it would help you troubleshoot your network to fix this problem. A network adapter connects your system to a wireless network such as WiFi. If it’s disabled, you won’t be able to connect to a WiFi signal until you enable it.
The following steps are provided:
- Open the control panel.
- Select the Category option in View by mode.
- Go to Network and Internet > Network and Sharing Center.
- Click Change adapter settings on the left.
- If your WiFi adapter is disabled, right-click on it and select Enable
After enabling the WiFi adapter, your system will connect to your WiFi network, and you should be able to cast your Screen.
4] Temporarily disable your firewall
A firewall is also one of the causes of Protected content that cannot be viewed on this device error on the PC when sending the page.
Temporarily disable your firewall and see if that helps. If that works, you need to allow Cast through Windows Firewall. Similar steps are explained below:
- Click Windows Search and type Allow a program through Windows Firewall.
- Select the same option from the search results.
- Select the following options:
- The ability to send to the device
- The platform of connected devices
- Select both the Private and Public checkboxes next to these options.
- Click OK to save the changes.
Contact their support if you’re using a third-party firewall to find out how to allow an app.
5] Turn on media streaming
Media streaming allows users to send movies, music, and pictures to computers and devices connected to the same network. If this feature is turned off, you may not be able to use the Screen Mirroring feature in Windows 11/10. The following steps will help you enable media streaming in Windows 10/11:
- Open the control panel and change your view to Category mode.
- Go to Network and Internet > Network and Sharing Center.
- Select media playback options from the left.
- If it is off, click the Turn On button.
- After turning it on, click Allow all.
- Click OK to save the changes.
After performing the above steps, check if the issue still occurs.
6] Update or reinstall the Network and Display drivers
Corrupt or outdated device drivers can cause problems with Windows devices. Hence, it is recommended that all your device drivers are up-to-date. This problem can also be caused by faulty wireless or display drivers. Open the Optional Updates page in Windows 10/11 Settings and see if an update is available for your drivers. If yes, install it.
If the update is unavailable, uninstall and reinstall your Network and Display drivers. After removing the Network driver, you will not be able to access the Internet. Therefore, visit the manufacturer’s official website and download the latest version of Network and Display drivers. Then follow the steps written below:
After performing the above steps, check if the issue still occurs.
If the update is unavailable, uninstall and reinstall your Network and Display drivers.
After removing the Network driver, you will not be able to access the Internet. Therefore, visit the manufacturer’s official website and download the latest version of Network and Display drivers. Then follow the steps written below:
7] Uninstall and reinstall the Wireless Display feature
If the problem persists, uninstall and reinstall the Wireless Display feature. On Windows 11/10. The wireless display is an optional built-in feature. Hence, users can install it if they want. Uninstalling and reinstalling this feature can fix the problem. Follow the instructions below:
- Open Windows 11/10 settings.
- Go to “Applications > Optional Features.”
- Please scroll down and find Wireless Display and uninstall it.
- After removing it, restart your computer.
After restarting the computer, install Wireless Display again through optional features. This should help.
Sometimes, Windows displays this error message, but users can still connect their phones through Screen Mirroring. Open Settings, go to “System > Project on this PC,” and check your settings. After that, connect your smartphone to your computer.
How to fix protected content not viewable on this device?
If you see the error Protected content cannot be viewed on this device, check if your device supports Screen Mirroring or Miracast technology. If yes, it may be your display drivers’findd the network’s fault. In this article, we have explained solutions to solve this problem.
Why won’t my computer connect to my wireless display?
To connect your computer to the wireless display, ensure both devices are connected to the same network. It could also be the fault of your network driver. Update or reinstall your network drivers.
You can also use the solutions provided in this article to fix the problem.
