blog posts

How to Fix Automatic subtitles on YouTube and solving the problem of not showing

YouTube allows content creators to create automatic captions for videos they share on this medium. This feature is one of the great features of YouTube because it allows different people worldwide to access your videos. However, since these subtitles are produced by computer without human intervention, there are often many errors.

These errors may make the video incomprehensible and difficult for deaf and hard-of-hearing viewers who depend on subtitles to understand the content. Although automatic subtitles impose many limitations on you, YouTube allows you to add this feature at the beginning of creating content to make the video available to everyone. In this article, we will teach you how to create automatic subtitles and provide a solution to the problem of not displaying subtitles. So stay with us until the end.

How to edit automatic subtitles on YouTube

1- In your YouTube channel, go to Video Manager and find the video to be edited.

2- Click on the down arrow next to the video and select Subtitles & CC.

3- Click on the English (Automatic) option.

4- Click on Edit in the upper right corner.

5- Now, you can edit your subtitle and adjust its timing.

6- After finishing the work, click on Publish Edits.

In this way, automatic subtitles will be added to your video.

Solve the problem of not showing

Subtitling videos on YouTube gives the viewer more control over its content. But sometimes, many users encounter the message “YouTube automatic captions not available or being blank,” which tells them that YouTube automatic captions are not available or are empty. If you have faced such a situation and don’t know what to do, follow our guide.

Solution 1: Re-enable YouTube subtitles

First of all, you need to re-enable YouTube subtitles. To do this, open the same browser that you use to watch YouTube, and then do the following steps to reactivate this feature:

1- Move the cursor on the playback screen.

2- Click the CC icon at the bottom of the playback screen to disable YouTube subtitles.

3- Click this icon again to enable YouTube subtitles.

If you are using the YouTube app, you must do the following steps to reactivate this feature:

1- Go to YouTube.com in your phone browser.

2- Click on the three dots icon in the upper right corner.

3- Select the Desktop site option from the menu to request the desktop version of YouTube.

4- Click on your profile picture in the upper right corner.

5- Go to the Playback and performance section on the left.

6- Uncheck the Always show captions option.

7- Refresh the page and then tick the option again.

Now check and see if the problem of not showing subtitles is fixed. If not, try the next method.

Solution 2: Restart YouTube

You can reload or restart YouTube if the previous method does not work. This will solve the problem of not displaying subtitles.

Suppose you use browsers like Chrome, Firefox, or Edge, presssEdgerl + F5 on your keyboard to reload YouTube. If you are using the YouTube application, force-stop it and open it again.
Solution 3: Update YouTube

If you are not using the latest version of YouTube, we recommend that you update it to solve the problem of not displaying subtitles. Follow the steps below to update YouTube:

1- Open App Store or Google Play Store.

2- Search YouTube in it.

3- Tap on the Update option.

If you visit YouTube with a browser, you can update your browser to see if the problem of not showing subtitles is solved. Next, we review how to update Google Chrome:

1- Click on the three dots icon in the upper right corner of the web browser.

2- Move the cursor to the Help option and select the About Google Chrome option.

3- With this, Google Chrome will start updating automatically, and you have to wait until this process is complete.

After you have updated YouTube to the latest version, check and see if the problem of not showing subtitles is resolved.

Solution 4: Change the playback speed

If you encounter the error message “YouTube automatic captions not available” while playing a video at high speed, you should return the playback speed to normal. In the following, we explain how to do this in the web browser:

1- Move the cursor on the video playback screen.

2- Click on the gear icon that appears in the settings menu.

3- Open the Playback speed option and then select the Normal option.

Solution 5: Clear the cache

If the problem persists, we recommend clearing the cache of the web browser or the YouTube application.

Solution 6: Reinstall the YouTube app

The last way to solve the problem of not showing subtitles on YouTube is to reinstall it on your device. To cancel the program installation quickly, press its icon on your Android phone, wait a few moments, and then click the Uninstall option. Then download and install the YouTube app again from Google Play Store.

We hope this article helped you to solve your problem. If you know a better way, we will be happy to share it with the rest of the readers and us. Good luck.