What is the WHMCS platform?

Save Time

WHMCS automates things so you don’t have to, saving you valuable time and money.

Automate Billing

With WHMCS, sending invoices and collecting payments, taxes, reminders, and more are obsolete.

Web & Domains

It is integrated with all the leading web hosting control panels and domain registrars for automatic provisioning and management.

Support Tools

Integrated support tools provide a client portal with ticketing, knowledge base, downloads, and more.

Developer Friendly

Modular, extensible, well-documented APIs and ORMs make developing and customizing WHMCS easy.

Secure & Scalable

WHMCS is a secure, dependable, and scalable solution designed for businesses of all sizes. It is backed by an excellent support team.

Web Hosting Automation Made Easy

All the tools you need to start a web hosting business today.

Let WHMCS automate your business.

Simplify and automate daily tasks and operations with the #1 choice in Web Hosting Automation

Web Hosting Automation

WHMCS is an automation platform that simplifies and automates all aspects of operating an online web hosting and domain registrar business.

It is a flexible, scalable, and extensible platform with hundreds of available apps and integrations for all leading service providers and a powerful developer API.

Running a business can be difficult at times, but managing it doesn’t have to be. WHMCS is intuitive and built with web hosts in mind. Setup takes days, not months. Get started today.

Integrated with all leading control panels and service providers

What is WHMCS?

If you are actively providing hosting services and are looking for a way to better manage your services and users, WHMCS is a great solution.

Companies that are active in the hosting field can use WHMCS to automatically perform important and necessary operations related to managing customer plans and invoices and have more time to do other business-related tasks.

Familiarizing yourself with all the features and uses of this tool before using it will help you do your targeting and routing better to keep your customers satisfied forever:

In 2003, Matt Pugh decided to automate the tasks of web hosting companies by creating the WHMCS platform. This platform is unique in its kind and helps business owners do everything—from registration to support—automatically and conveniently.

WHMCS is a comprehensive customer management, billing, and support interface for Host Manager Complete Solution. By using the extensive features of this tool, hosting providers can save money, time, and energy and focus more on the things necessary for their success.

So far, we have found that WHMCS aims to automate the operations required for web hosting companies and domain registration, as well as its Development capability with modules such as Hooks and compatibility with most control panels and service providers. This is the reason for hosting owners to take a breath about their concerns and needs for managing services and customers.

Maybe the name similarity between WHMCS and WHM is strange for you. The two platforms have similar features, but WHMCS offers more billing and customer management solutions in addition to automation.

WHM is part of cPanel & WHM, which was developed by cPanel & LLC, but WHMCS is a product of WHMCS Limited.

WHM provides the features necessary to manage the cPanel server, its services, and its accounts, while WHMCS focuses on automating the services required for account management.

In conclusion, although WHMCS performs some of the tasks of WHM automatically, the two are separate products that should not be confused.

Main advantages of the WHMCS platform

In this section, we examine 4 of the main benefits of WHMCS that a hosting business can use to improve its performance:

1) Simplifying the package-making process

With this platform, you no longer need to include specific customer interfaces, online sales points, and additional features and resources for each cPanel account. Instead, you can create packages with separate features and offer them to your customers.

One of the most significant problems of hosts is that they are not creative in offering packages with different features, and both themselves and customers get confused as to which package is worth paying for. If you are not careful, the packages you offer your customers will have similar features but different costs, which is a sign of poor planning. Customers need to know what level of service or product they are paying for. If you allocate your packages in such a way that in the end, you realize that some resources are not assigned to any package, you will be disappointed.

This way, customers can be sure that the package they buy has features and facilities that are worth the money they pay.

2) Automating the billing System

The automatic billing System is probably one of the most essential features any hosting company uses. A person who offers hosting to other customers by buying a domain or server earns passively, and the more automated the billing System is, the easier it is to raise funds. Advantages of using WHMCS for the company:

1. WHMCS integration with valid payment gateways makes users feel more secure and less worried about their sensitive information (credit card).
2. Providing a professional-looking payment invoice in PDF Format effectively gains customers’ trust and satisfaction.
3. Providing timely payment reminder messages for package renewals or re-payments for failed transactions shows the work’s sensitivity.
4. If System Security is important to you and you don’t want to lose customers’ trust due to problems related to PCI compatibility, you can use the PayPal and 2CheckOut systems.
5. If you have customers worldwide, WHMCS’s multi-currency feature makes it easy to enable payments for all your users.
6. WHMCS helps you create promotional codes with specific criteria and offer them to customers as a percentage or fixed amount.

Also, other operations related to the billing System, such as sending payment confirmation emails, creating draft invoices, handling payment violations, etc., are easier with WHMCS and are managed automatically without problems.

3) Customer support System

The WHMCS customer portal allows your customers to access information about their services, purchase invoices, and monitor their accounts.

As much as the customer has more areas of activity and can handle things alone, you will have fewer responsibilities as a hosting seller.

4) Automation of domain management

WHMCS provides everything related to domain sales, such as domain name offers and customer management dashboards. When a customer wants to buy a domain from your company, WHMCS provides intelligent domain name suggestions that increase the customer’s motivation and hope to buy the domain. In this way, the probability of purchasing the domain increases, and your sales rate increases.

The following features are meant to “simplify” the domain transfer process so customers feel comfortable:

• Check domain availability: Using WHOIS survey services, customers can check domain availability in real time.
• ID Protection: Your customers value their privacy, so this feature gives you and your customers peace of mind.
• Domain Renewal: WHMCS also automatically renews domains, which minimizes customers’ worries and gives them more peace of mind that their domain is safe.
• DNS Management: This WHMCS feature allows customers to view and manage the DNS host records associated with their domain directly.
• WHOIS lookup: With WHMCS, customers can view WHOIS information for any domain.

WHMCS can be used to automate operations related to VPN accounts, game servers, VPS hosting, email accounts, and a wide variety of web-related products.

Save time and money with WHMCS.

Optimize and automate your business with the WHMCS billing and automation platform—the easiest way to run a web hosting business.